The advice we offer is clear and practical, and we pride ourselves on our exceptional customer service. We work with a variety of law firms, COLPs, COFAs, providers of legal services, Lenders, Estate Agents, Housing Associations and others, tailoring our advice to suit the needs of individual, taking into account size, location, client base, service areas and risk profile. Our friendly and experienced team will help you understand the regulations and industry requirements to adapt your processes and procedures.
Legal Eye’s Risk Management Framework is a suite of template documents written to assist firms to comply with their obligations under the SRA Standards and Regulations, Lexcel v6.1 and CQS accreditations as well as relevant legislative requirements, such as anti-money laundering, anti-bribery and data protection regulations.
The Risk and Compliance Hub is an online bank of resources to help COLPs, COFAs, partners, directors and managers to manage risk. It includes precedent policy and procedure documents and templates, access to online training on a range of risk and compliance topics, and a range of useful materials such as ‘how to’ guides, short videos and articles.
Allow our experts to assist you in responding to complaints. We’ll advise on how to respond in order to resolve any issues in the best interests of all parties
This one day review will cover the principal areas of risk and compliance for your firm. You’ll receive a full written report including recommendations to ensure compliance with the Code of Conduct and / or relevant regulations.
With firms beginning to return to normal, Legal Eye has prepared a support package to help firms consider and manage the risks involved.
With the SRA increasing its focus on AML; Legal Eye is offering a one-day AML Risk and Compliance Gap Analysis which will assess the compliance of your firm’s practices against the MLR 2017.
Firms with the CQS standard will need to comply with new requirements as at 1 May 2019. Legal Eye’s specialists are well placed to support and guide you through the process.
Ongoing support covering best practice compliance activity such as file reviews, policy reviews and updates and general compliance support
We provide bespoke templates in order for you to update your websites and comply with new regulatory price and service transparency requirements. Our approach is to help you to express the value of your services (not just your price) as well as to ensure compliance
On online training platform that all your staff can access at any time. A series of modules covers core compliance topics ensuring rigorous training for all staff. The platform allows you to record and monitor the training being undertaken by your teams and to evidence that they have passed relevant ‘quizzes’ at the end of each module.
Law firms can benefit from Legal Eye’s helpline service which includes emails and phone calls on risk and compliance-related matters. Time spent on advice recorded and billed monthly within agreed parameters.
Providing a useful annual review to help you to decide on a plan for the coming 12 months in managing your firm’s approach to risk and compliance; this independent assessment from Legal Eye helps you to benchmark your systems, policies and processes against peers and to devise a roadmap for future developments.
Our off-the-shelf bundles of policies and precedent documents cover the critical documentation that your firm needs in order to meet its regulatory requirements. Use our online payment facility (click ‘more’ below) to access sets of robust compliance support material at your fingertips. Available as single documents or in bundles.
LEQS is a specialist quality accreditation that recognises the highest standards in compliance. Clients report reduced PI premiums, enhanced tender submissions, greater profile and better staff confidence as a result of becoming accredited as a LEQS firm and of being audited on an annual basis.
Legal Eye provides ongoing support to ensure compliance with the Code of Conduct and with the Solicitors Accounts Rules. We provide annual reviews, gap analyses, training and the provision of emergency support in the event of an unplanned financial risk incident.
File reviews are a critical part of any firms’ compliance regime. Thorough and regular peer review of a random selection of files demonstrate that a firm’s processes and procedures are working. Employing Legal Eye to carry out independent file reviews introduces an extra layer of objectivity and neutrality to the process and frees up time for your staff.
With upcoming eprivacy regulations set to bring the spotlight firmly back on to data protection in a post GDPR world Legal Eye’s advisers offer pragmatic advice around how you can protect your business from fines and, more importantly, from reputational damage.
Achieving a quality accreditation for the first time – and retaining it year-on-year – can be a time consuming and confusing business. Our experienced advisers will guide you through the process taking away the pain and helping you to embed best practice throughout your firm.
ISO9001 is a quality standard that has international appeal across all industries. Many Legal Eye clients report that it gives added kudos when a firm is being considered for corporate contracts and acts as a further reinforcement and proof of excellent quality practices.
With firms now obligated to provide their diversity data to the SRA, Legal Eye are offering a support service to save law firms time and to ensure the data is returned correctly and on time.
A culture of continuous learning and development is key to ensuring that a culture of quality and compliance is deeply embedded within a firm. Our professional trainers will work with you to devise bespoke training courses delivered at locations to suit you and with content tailored to your firm’s needs.