What are your areas of risk and compliance specialism?
Full compliance support for COLPs, drafting, reviewing and implementing firm documents and systems in line with internal processes and requirements.
Support and maintain firms with accreditations.
On-going risk review and development of systems and documents to reduce risk.
What’s your background?
Tina practiced as a matrimonial solicitor. Her keen interest in risk and compliance allowed her to pursue a career within this field. She has been successful in transferring her skills and experience gained in private practice, in advising firms on risk and compliance issues. She offers the full range of risk and compliance support along and has effectively supported many of her firms in achieving and maintaining the CQS, LEXCEL, ISO 9001 and LawNet accreditations.
How would you describe your approach to working with clients?
Professional, friendly, proactive and flexible, understanding of the firm’s business, sensitivity to different business cultures.
What’s the most rewarding thing about your work?
If you want a sense of achievement, this is one sure way of achieving that, the way firms are able to improve systems and processes with our support is incredible. Raising awareness of risk, training and advice are critical elements of our involvement with firms. Over the years I have built up a lovely client base and am regarded as one of the team within all my firms.
Further, regulatory requirements constantly shift and evolve, which requires a continual need to grow our skills and knowledge, which makes the job challenging and ever evolving.
I am regularly meeting with new firms who have decided to challenge their own internal systems and process with those required of them, by asking Legal Eye to carry out an independent audit of same, the results are always enlightening for firms and often shocking – however my approach is always to put firms at ease and advise step by step how I can help.
I have built up strong relationships with my clients, many of whom I have worked with for numerous years, they regard the support and advice I provide as a commodity the firm simply could not do without, this makes my role rewarding. I have great working relationships with all my clients and I have assisted many of these in achieving various accreditations such as Lexcel, CQS, for some of them simply having compliant risk management procedures has been a challenge and seeing how these have improved the firms systems is remarkable.
If you hadn’t become a risk and compliance expert what would you have done instead?
An Astronaut, but the job involved long distance travel which I could not cope with. To be honest I always wanted to be solicitor and I have found the skill set transferrable within this role.