What are your areas of risk and compliance specialism?
I specialise in helping law firms and providers of legal services to understand their specific regulations and industry requirements, to adapt their processes and procedures and to mitigate risk across the business not only to comply with industry or regulatory requirements but also to support their business to grow and develop.
What’s your background?
I am a dual qualified solicitor (non-practicing) and have over 15 years of experience of working in and managing law firms both in the UK and internationally. I am currently the Director of Compliance and Risk at Legal Eye.
Dual Qualified Solicitor (non-practicing) (UK and South Africa)
How would you describe your approach to working with clients?
Clients do not always think of things from a risk and compliance perspective. They are often looking at their own internal issues. My approach is about looking through their eyes and thinking about their needs and the sector in which they operate and supporting the client in the most supportive manner for them. This is achieved by listening to the client and involving their team as much as possible so that they understand the successful mitigation of risk and evidencing compliance is a team effort.
What’s the most rewarding thing about your work?
My first role in risk and compliance involved assisting a law firm to obtain a legal quality standard. Although it was a major challenge due to time constraints, I managed to help the firm acquire the standard in half the amount of time assigned and received excellent feedback from the auditor conducting the assessment. I think this is where my love for risk and compliance initially emanated. One of the most rewarding aspects of my work is look back on a firm that you have worked with and actually see the marked significant difference you have helped to create and in essence have indirectly helped their business to grow, achieve a quality standard, go through a regulator visit successfully or merely be the go to person when you manage to calm the senior members of your client firm when they are in a difficult situation.
If you hadn’t become a risk and compliance expert what would you have done instead?
We have retained the services of Legal Eye for over 3 years and have found the relationship invaluable. Initially to complete our accreditation for CQS but to generally ensure we are compliant with the legal regulatory compliance issues. We felt swamped by the requirements of the SRA and others and it is uneconomic for us to spend time undertaking these tasks rather than fee earning. It goes a lot further than that though as with the experience of Legal Eye we get a great deal more and for a very competitive cost. We have formed a fantastic working relationship with Loschinee and cannot recommend her highly enough nor Legal Eye. Loschinee is always willing to fit in with our timescale and is very responsive and is a real asset to our business. I am happy to speak to anyone who wishes to obtain a more detailed recommendation. I just wish I had secured the services of Legal Eye a lot earlier than I did. Certainly a gold plated service. – M Blenkarne, Apex Law LLP August 2018