BCP International Law Firm
BURCHER / JENNINGS
Instead, firms can be confident their costs and pricing policy matches their potential as well as new costs budgeting and assessment requirements. In our experience, lawyers typically do not like talking about money and this compounds a lack of confidence in how to price their services. Many firms do not possess the know-how to offer pricing and payment choices and often simply don’t have the negotiation skills to deal with the aggressive approach to modern procurement. Burcher Jennings help overcome these challenges with a comprehensive portfolio of unique services, all designed to improve the financial performance of legal firms. For any successful law firm to thrive in the current marketplace, the cornerstone of their business should have it’s foundations in pricing maturity and robust costs discipline. To ensure your organisation is best positioned, start by talking to the industry game changers.
Blacklaws Consulting / Christina Blacklaws
Christina has had a lengthy career of high profile representative roles with currently include Women Lawyer’s Division representative on the Law Society Council and a public appointment as an executive member of the Family Justice Council. She is a published author, well known speaker and frequent commentator in all forms of media.
Clear Edge Communications
They are working with Legal Eye to support our commercial growth as well as establish essential marketing seminars and strategic workshops for employees at all levels in the practice. They can offer a package of tailored ongoing support – as much or as little as you need to suit your situation. Services range from full outsourcing to marketing strategy consultancy – including brand identity, product positioning and communications – as well as social media, mailing and event management. Clear Edge can bring clarity to your brand, planning for market growth and powerful messaging to get you heard. www.clearedgecomms.co.uk
We work pro-actively to improve the conveyancing process and to formulate and implement best practice throughout the industry.
We work collaboratively with industry stakeholders to campaign, influence and improve the conveyancing process.
Conveyancing Data Services Ltd
Converge TS specialise in delivering hosted and managed IT services to professional firms.
Established in 2006, with a solid track record of year on year growth, Converge TS provide IT Services to 50+ UK law firms with over 5,000 staff relying on their services every day.
Their hosted and managed IT services meet SRA and law society compliance requirements and they have experience in hosting many of legal sector case and practice management and digital dictation applications.
Following a double investment boost in June 2014 Converge TS have expanded their data centre facilities, acquired a new Cheshire HQ and plan to recruit a further 16 staff within 12 months. Recent growth has been driven in the main by the surge in the uptake of Cloud services to UK law firms which now accounts for 80% of the revenue.
Our customers find that our telephony solutions have improved their billing accuracy through integrated reporting and enabled better recording of calling stats and service. Using this information, our customers are able to assess their service and find ways to improve.
With future-proofed technology, Concert provides customers with scalable solutions that will improve operational efficiency whilst benefitting from 24/7 support our ITIL aligned service desk.
Fleet21 is a specialist consultancy providing all employers, including law firms, with help to manage this risk. We provide the following services:
- – Driver risk management consultancy
- – Safer driving policies and procedures
- – Driver and vehicle checks
- – Driver risk profiling and assessment
- – Driver training – online, classroom and on-road
- – Management ‘duty of care’ awareness training
- – Post-crash training and policy development
We help Law Firms ensure they are compliant in this vital area of occupational safety, especially important for any law firms advising clients on employment law. We can also help by advising your clients on how to be compliant and how to reduce the significant costs associated with avoidable vehicle damage to their own fleets.
Visit www.fleet21.com for more details
Or phone Simon Turner on 07940 305300
Fleet21 is the official driver safety partner of Volvo in the UK
It allows you to:-
– Create custom workflows
– Manage tasks – Record notes
– Automatically generate and send letters
– Store forms and important documents online
Hoowla has no setup fees, no on-going licensing costs, no minimum contract, no software to install and no limit on number of users. They charge per case and include a free-to-try option.
A new generation of clients want online interaction, automatic updates and instant access to information. Hoowla helps you meet that demand, stay ahead of the curve and remain competitive. Show lenders, estate agents and most importantly your clients the benefits of working with your firm by using Hoowla. www.hoowla.com
Isis Conveyancing Insurance Specialists
Thanks to a long-term relationship with its underwriters, Liberty Legal Indemnities, part of the A-rated insurer Liberty Mutual Insurance Europe Ltd, Isis has the capacity to deal with your high-value real estate transactions itself. So whether you’re faced with a complex rights to light issue that requires a bespoke policy, or a challenging restrictive covenant case, Isis has the required know-how to provide an insurance solution – even for those cases that other insurers may already have declined.
For more information, call 01603 761515 or visit www.isisconveyancing.co.uk
Index Property Information
“Offering clients the best service was an expression I heard all the time in my year working for law firms. So why did this not relate to the searches offered in the conveyancing process? In those days my clients had no flexibility as search companies as local authorities all did the same thing. Using an Index office means that a law firm can give their clients a flexible service which in turn means they really are offering the best service and advice. By embracing technology and with continuous updating of our system our clients can rest assured they are partnered with a market leader. Linking this with our driving belief of client contact guarantees you will never be left frustrated by talking to an automated phone system but safe in the knowledge that when the phone is answered you will get the service you deserve.” Anne Lucking – Managing Director
Knights Legal Network
Knights Legal Network (KLN) is a comprehensive support and referral network for law firms created to work with, support and help address the needs and concerns of smaller and niche legal practices.
With the resources of a national law firm, KLN can offer an unrivalled package that benefits both member firms and their clients. KLN provides supplementary legal resources and expertise for the areas of law member firms do not specialise in, and assistance in areas that they do. KLN is free to join and has been created to work with, support and help address the needs or concerns of smaller practises.
This, coupled with an array of member benefits, ensures that associated firms and their clients are well supported, without service and quality of advice being compromised. Working closely with member firms, KLN wants to ensure that they and their clients receive the right advice, at the right time. Be it legal advice or third party assistance, KLN aims to work with firms to ensure that they retain their client database through its strict non poaching agreement, as well as being on hand to enable a timely resolution of important issues for both clients and the firms it works with across the legal spectrum. KLN also aims to facilitate introductions and forge links with other professional advisors or businesses who can provide support to KLN, member firms and their clients.
With a plethora of other support services including free CPD training, compliance assistance, business support and innovative service lines, KLN works with forward-thinking firms to protect and grow their business, by developing a trusted professional relationship with them and their clients. For more information on KLN, please contact:-Emma Shotton, Partner and Head of Knights Legal Network, Knights plc. Tel 01865 811272 Email:firstname.lastname@example.org “
You wouldn’t send a letter without an envelope – why do it with your email? Email is not secure. Law firms merely append disclaimers to their emails, exposing themselves and their clients to confidentiality risk. IFO penalises security breaches with fines up to £500,000. mkryptor (www.mkryptor.com) is an envelope for your email. It’s a low cost email encryption, easy to use on PCs, Macs, tablets, smartphones. No special keys and no extra software are required on either the sender’s or recipient’s device. mkryptor not only lowers your risk of non-compliance to data protection legislation and upcoming EU data protection changes, but also provides a clear audit trail. Revolutionary Password Management In a firm with 100 employees, maybe 3 are working with a client. Each time a document is sent, someone has to send the password: either over SMS (insecure), Skype (better) or phone (easily overheard, inconvenient to write down). To ensure the client doesn’t get a new password from each staff member for each document, you would need to have the same password over time. But then each staff member would need to know the password for every client. Over time, the client may wish to open the locked documents again – but would they recall the password, would the text still be on their phone, would the Skype conversation still be recorded? With mkryptor, once the Known Facts are set, any member of staff can send the client an encrypted email. Whereas they are all likely to know the passwords for your clients, only the person who originally set the Known Facts has access to them. This prevents abuse when staff leave. Secure Mail-Merge and Secure Forms Recipient-specific data can be merged into the recipient’s encrypted email. You can also send pre-filed forms, to be completed by the customer on screen and submitted back to you securely. You process the content and mkryptor sends back a signed read-only version of the form, including the original attachments with a receipt number for the customer’s records. THE LEGAL EYE OFFER: 20% off perpetual license and 20% off cloud subscription. Code: LEGALEYEDISCOUNT20. z-mkryptor-award Visit www.mkryptor.com for more information
You wouldn’t send a letter without an envelope – why do it with your email? Email is not secure. Law firms merely append disclaimers to their emails, exposing themselves and their clients to confidentiality risk. IFO penalises security breaches with fines up to £500,000. mkryptor (www.mkryptor.com) is an envelope for your email. It’s a low cost email encryption, easy to use on PCs, Macs, tablets, smartphones. No special keys and no extra software are required on either the sender’s or recipient’s device. mkryptor not only lowers your risk of non-compliance to data protection legislation and upcoming EU data protection changes, but also provides a clear audit trail.
Revolutionary Password Management In a firm with 100 employees, maybe 3 are working with a client. Each time a document is sent, someone has to send the password: either over SMS (insecure), Skype (better) or phone (easily overheard, inconvenient to write down). To ensure the client doesn’t get a new password from each staff member for each document, you would need to have the same password over time. But then each staff member would need to know the password for every client. Over time, the client may wish to open the locked documents again – but would they recall the password, would the text still be on their phone, would the Skype conversation still be recorded? With mkryptor, once the Known Facts are set, any member of staff can send the client an encrypted email. Whereas they are all likely to know the passwords for your clients, only the person who originally set the Known Facts has access to them. This prevents abuse when staff leave. Secure Mail-Merge and Secure Forms Recipient-specific data can be merged into the recipient’s encrypted email.
You can also send pre-filed forms, to be completed by the customer on screen and submitted back to you securely. You process the content and mkryptor sends back a signed read-only version of the form, including the original attachments with a receipt number for the customer’s records. THE LEGAL EYE OFFER: 20% off perpetual license and 20% off cloud subscription. Code: LEGALEYEDISCOUNT20. z-mkryptor-award Visit www.mkryptor.com for more information
Anti-Money Laundering: How can ML Solutions 4U help?
Our online training platform puts you in the driving seat so that you can manage and organise all your training needs from within a user friendly administration module. All our courses are brought to life using topical case scenarios, interactive video, images and text. For more information visit our online training page In addition to online training we also run AML seminars for Money Laundering Reporting Officers and we provide bespoke in house training sessions.
Compliance with the Money Laundering Regulations 2007 is compulsory and there are criminal sanctions if you get it wrong.
Through our national network of local offices we provide a wide range of searches and related products. In addition to providing traditional conveyancing searches, we can also supply property assessment products such as EPCs, Asbestos Surveys, Air Conditioning Inspections and legal products such as Legal Indemnity Insurance and Anti-Money Laundering services.
We value our customers and support them with a range of sponsorship and training (CPD) events at both national and local level throughout the year.
– This means that by choosing PSG you can have:
– An easy-to-use system
– A comprehensive range of searches and reports
– Flexibility of ordering and delivery methods
– Access to CPD
Our ability to build long lasting relationships with property professionals and constantly evolve to meet the changing needs of the market has secured PSG as the trusted name within our sector. Visit www.psgconnect.co.uk for further details
Quick Conveyance (QC)
The system also boasts features such as 24/7 online tracking and automatic SMS/email updates, facility to communicate with others in the transaction using custom and template emails, friendly and simple tools to create reports on title, additional enquiries, and mortgage reports, Compliance, Anti-Fraud and LEXCEL questionnaires again with these only being a few of the benefits.
Call now for a demonstration on 01603 877005 or email email@example.com
Redbrick Solutions provide easy to use case management, delivered by experts, to successful law firms.
Our award winning case management system helps law firms save time and money by assisting users at every step of the legal process, from the initial estimate through to invoicing the client and collecting monies. It produces letters, legal forms, bills and statements in seconds and manages risk via a transparent to-do list visible to case owners with third party links built in.
Redbrick Practice Management goes beyond the industry standard legal case management software available on the market by offering a ‘one stop shop’ solution. For example, Conveyancing law firms will benefit from the numerous integrations such as an online quoting tool, SDLT, Outlook, Word, AML, Searches, Land Registry, Legal Forms Library, a reporting module and secure (2FA) document sharing and case tracking portal.
We are proud to be at the forefront of legal technology innovation, having been first to market with a huge number of initiatives including; real-time online case tracking, integrated AML checks, integrated SDLT and the pay per transaction billing model. We are delighted to have had our expertise recognised by many influential organisations. We are members of the LSSA and are recommended by the SLC, Bold Legal Group and the Conveyancing Association.
We are still the only legal case management provider to have been awarded the Legal Eye Quality Standard, a clear indication that we take compliance as seriously as our clients.
Could your current case management product be improved?
We meet many law firms who have management solutions in place but are not extracting the benefits they should be. This may be because the current system is old and cost is a barrier to upgrading, or it may be that firms either can’t make customisation changes or they take an unreasonable amount of time and/or cost to implement, so the firm is left with out of date software.
It is not uncommon to see firms that have to keep jumping from product to product, with multiple screens open, all of those passwords to remember and the resulting data stored in numerous different places. The risk in this way of working is obvious, be it typographical errors, data breaches or missed steps. Once we show these firms that there is only one case management product they need, they never look back. If any of this sounds familiar, please do get in touch.
Our clients range from regional high street firms to top 200 firms, many of whom we have helped overcome these issues and benefit from the consistency, efficiency and enhanced compliance that all modern law firms embrace.
We are committed to always ensuring that our legal case management software is adaptable to the way your legal practice choose to work, that’s why, although our software is developed in consultation with solicitors, we still make it as customisable as possible – we recognise that everyone works in a slightly different way and we help share that experience amongst our client base.
Redbrick’s unique business model delivers frequent upgrades at no cost to the firm, meaning that you always have the latest and best in technology, keep abreast of regulatory changes and future proof your firm. Additionally, there is no charge for support or maintenance. Progressive, successful firms embrace advancements in technology and utilise them to deliver a better service to their clients.
Its management team, previously founded and built the original personal search agency and the first online search provider. They have now set up Search Acumen to create another ‘step change’ in search provision and build innovative products and services that are engineered to support the future of conveyancing.
For more information about us please visit www.search-acumen.co.uk
We offer a complete range of both residential and commercial conveyancing searches, which can be purchased along with our Buyer Protect Scheme if required, ensuring that a purchaser benefits from our unique reimbursement scheme and is protected from some of the associated conveyancing costs, should the transaction fail to complete. In addition, we also offer a wide range of indemnity policies and title insurance and offer fast turnaround times on EPCs, AML ID checks, Fire Risk Assessments and Asbestos Surveys. All our searches are backed with fully comprehensive PI insurance, giving our clients complete confidence and peace of mind.
At Searches UK we understand the difficulties you face in dealing with your risk and compliance obligations and we have been applauded by Legal Eye for having extremely robust systems in place. In July 2012 we became the first search provider to have been awarded the sought after Legal Eye Quality Standard.
By choosing Searches UK, you get direct dial access to one of our skilled conveyancing search specialists, who will have the knowledge and expertise to ensure you get the most accurate results available at the best value for money.
Searches UK subscribe to and are members of IPSA, CoPSO and the Search Code, as well as being an appointed representative of First Title Insurance plc, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 202103.
For more information, please visit www.searchesuk.co.uk
Investing in innovation
We’re owned by dmgi::land&property, part of DMGT, a company committed to investing in its portfolio of innovative property data services. Our sister companies include leading brands such as Landmark Information Group.
Why choose SearchFlow?
We deliver highly focused, in-depth property intelligence, quickly and efficiently. Our insight is tailored to your specific needs. That way you receive the most relevant, robust and compliant data on the market. We like to call it ‘data without the distraction’. We also recognise the importance of excellent service and are able to offer you a dedicated client contact who can provide expert support whenever you need it. In short, when you work with SearchFlow you can expect us to take the stress, hassle – and much of the risk – out of your conveyancing projects.
For more information, please visit www.searchflow.co.uk
the convenience and simplicity of a complete search solution which results in substantial savings in both cost and time the flexibility of a bespoke service, tailored to meet the specific operating needs of your business first class customer support
Whilst STL’s costs are highly competitive, you receive professional standards, excellent service, search expertise that is second to none and high quality, compliant results you can rely on. As part of STL’s ‘one-stop-shop’ service, as well as property searches, they offer indemnities, e-conveyancing technologies, company searches and other legal support services.
Visit www.stlgroup.co.uk for further details
The Society of Licensed Conveyancers
For more information please visit www.conveyancers.org.uk
An independent private company with over 12 years experience in devising and implementing online conveyancing tools, we have created a range of sophisticated systems that deliver valuable online conveyancing services to the property industry. All our IT development work is carried out at our head office in Swindon which means we can respond quickly to the changing needs of the industry.
Working in partnership with TM gives you and your clients a real commercial advantage. Whatever your requirements, TM can help you access and manage the information you need to manage costs and provide an excellent service for your clients.
Our knowledge makes a real difference. With unrivalled expertise in managing property searches and transactions, we continue to evolve and shape the conveyancing landscape of the future. TM services are now relied upon by Local Authorities and conveyancers as well as leading search suppliers and mortgage lenders.
Membership enables law firms to:
- access a wide range of legal services for their clients (in addition to our United Law members, we have links with other regional law firms running similar networks throughout the UK)
- refer / recommend clients without the risk of losing them – there is a written non-poach agreement
- receive fee shares (where permitted) for matters referred / recommended to United Law where the work is done by Trethowans
- call a free telephone enquiry line to discuss practical / legal issues
- attend free events and training sessions
For more information about the United Law Scheme, visit www.unitedlaw.co.uk or contact Emma Sainsbury on 01722 426998
Xara Computers has an in-depth understanding of law practices both in terms of practice management, and of risk management and SRA compliance requirements around issues such as cyber security, data protection, money laundering and identity theft.
Our flagship product, the XC360 Hosted Desktop for Law Firms, has been developed to allow solicitors, barristers and legal services firms to benefit from all that modern cloud-based technology has to offer, but housed within a secure, private cloud environment which has been designed to meet the stringent regulatory requirements of our clients in law firms.
This allows the law firms we work with to:-
- Improve efficiency by providing a fully managed, ultra-reliable, ultra-secure hosted desktop, with access to all the firm’s applications.
- Enjoy complete peace of mind around risk and compliance in areas such as cyber security, system reliability, backup and disaster recovery, with enterprise level security and resilience, safe encrypted communications and protection from data breaches provided as standard by our team of industry specialists.
- Eliminate large capital spends on IT equipment, with a cost effective monthly subscription based model.
Our easy-to-use, private cloud platform for law firms is delivered from ISO27001 security certified data centres in the UK, and backed by expert help and advice from our London-based helpdesk and field support team.
Whether your challenges lie in risk and compliance, or in harnessing modern technology to enhance your practice, or indeed both, we would welcome the opportunity to discuss your firm’s IT requirements. Please do not hesitate to contact us on 0208 732 5656, email firstname.lastname@example.org or visit our website http://www.xc360.co.uk/law to find out more.