Alexander Grace has achieved the Legal Eye Quality Standard in recognition of its proactive and robust approach to risk management.
Lawyers at the Burnley-based firm are property specialists covering both residential and commercial property. The firm also offers advice to individuals around wills, probate and estate administration, Lasting Powers of Attorney and Court of Protection issues.
The Legal Eye Quality Standard (LEQS) is recognised to be one of only a few assessment schemes to address those rules and regulations which go over and above the traditional quality standards. The LEQS is awarded to firms who have demonstrated compliance with the Code of Conduct but also with additional legislation including GDPR regulations, the Bribery Act 2010 and the Equality Act 2010. It also covers areas such as AML, referral and fee sharing, publicity, as well as treating customers fairly.
Donna-Marie Sturrock, Director at Alexander Grace, said: “The team and I are extremely proud to have achieved the Legal Eye Quality Standard. We provide an excellent service to clients and with the aid of the Legal Eye Quality Standard we have risk management and compliance processes in place that protect both the interests of our clients and the firm. I’m really proud of the whole team for their dedication to excellence both in client service and in the quality of our technical advice.”
Kate Burt, Senior Compliance Adviser at Legal Eye, said: “It is a pleasure to work with James, Donna-Marie and the rest of the Alexander Grace team. Their enthusiasm for innovation without compromising that personal touch in the customer journey is abundant and infectious. The firm’s commitment to maintaining a robust compliance framework will stand them in good stead as the practice continues to grow.”
Photo left to right: Donna-Marie Sturrock, Director; James Young, Director; Beverley Hampshire, Paralegal; Kate Burt, Senior Compliance Adviser, Legal Eye